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info@fouramour.com
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+90 539 700 75 89
Çalışma Saatleri
Pzt–Cum: 09:00–18:00
Cmt: 10:00–15:00
Pazar: Kapalı
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Message on WhatsAppFrequently Asked Questions
How do I choose the right size clothing for my pet?
To choose the right size, measure your pet's neck girth, chest girth and back length. Use the size chart available on our product pages to find the most suitable size for your measurements.
My pet's size falls between two sizes — which should I choose?
If your pet's measurements fall between two sizes, it is generally more comfortable to choose the larger size. The larger size provides freedom of movement and increases your pet's comfort. Also, tight clothing can cause skin irritation.
What should I pay attention to when cleaning clothing safely?
Cleaning of pet clothing may vary depending on the material and design of the product. Always follow the washing instructions on the product label. These instructions ensure the product's longevity and preserve its quality.
Why should I dress my dog in clothing?
Dressing dogs in clothing is important, especially to keep them warm in cold weather. Short-haired or small breeds may be more sensitive to cold. Special clothes like raincoats protect your dog from rain and mud, keeping them clean.
How many days after ordering will my order be delivered?
Your orders are shipped within 1–3 business days depending on your location and are generally delivered within 3–7 business days.
What should I do if my package arrived damaged or incomplete?
Please inspect the package you received. If there is any shortage or damage, contact us within 24 hours to report the situation. We provide a quick solution after the necessary review.
Can I make a return or exchange?
Yes! You can return or exchange the product within 14 days as long as it is unused and the tags have not been removed.
What payment methods do you accept?
You can pay by bank transfer/EFT or credit card. You can find our bank details for bank transfer on our contact page.
How can I contact you?
You can fill in the form above, send an email to info@fouramour.com, or reach us via WhatsApp.
